CONTACT US
Do you need to get in touch? We're all about building connections and are here to help you reach the right person on our team.
SEND US A MESSAGE
Please fill out the form, and someone from our team will get back to you as soon as possible.
If you're in need of emergency assistance, please call 000 immediately.
For confidential support, you can also reach out to:
Lifeline Australia
Crisis support and suicide prevention
Call or text: 13 11 14
Lifeline Crisis Online Chat
Beyond Blue
Support for anxiety, depression, and suicide prevention
Call: 1300 22 4636
Beyond Blue Online Chat
Alcohol and Drug Information Service (ADIS)
Confidential alcohol and drug support
Call: 1800 177 833
Important: This inbox is not monitored for medical emergencies.
If you need immediate assistance, please seek medical care.
FEEDBACK, COMPLIMENTS & COMPLAINTS
Your experience matters to us. Feedback helps us improve and will never affect your access to QuIHN services.
Good to know
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Your access to services won't be affected
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All feedback treated with confidentiality
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You can ask someone to help you complete it
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Anonymous submissions are welcome
How it works
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Covers compliments, feedback and complaints
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A few short questions about your experience
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Optional: a staff member can follow up with you
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We aim to respond to complaints within 30 days
🔒 You can submit without sharing your name or contact details. If your feedback is urgent or you feel unsafe, please call 1800 172 076 or speak to a staff member directly.
Read: QuIHN Complaint Process
QUICK LINKS
If you're in need of emergency assistance, please call 000 immediately. For confidential support, you can also reach out to:
Lifeline Australia
Crisis support and suicide prevention
Call or text: 13 11 14
Lifeline Crisis Online Chat
Beyond Blue
Support for anxiety, depression, and suicide prevention
Call: 1300 22 4636
Beyond Blue Online Chat
Alcohol and Drug Information Service (ADIS)
Confidential alcohol and drug support
Call: 1800 177 833
Family Drug Support Australia
Support for family and friends of a person using alcohol or other drugs
Call: 1300 368 186
Qld Pharmacotherapy Advice and Mediation Service (QPAMS)
A peer-based service supporting people on pharmacotherapy treatment in Queensland. Provides information and support for methadone, buprenorphine, or other opiates treatment and referrals to clinics
and GPs for further treatment.
Call: 1800 175 889
Information about Hepatitis C – Testing and Treatment
This campaign was created with and for people who inject drugs, offering resources on Hepatitis C testing and treatment.